Terms of Service

Thanks for using JOTDOCS LLC, hereinafter referred to as “JotDocs”. These terms of service (“Terms”) cover your use and access to the products, services, software, platform and websites (collectively, “Services”) provided by JotDocs. By using our Services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization.

You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with JotDocs in order to use the Services. In no event is use of the Services permitted by those under the age of 13.

1. Trial Offers, Auto-Renewals and Paid Accounts

JotDocs makes available trial offers for the limited use of the Services (each, a “Trial Offer”) to new customers who provide a valid payment instrument, such as a credit card or other payment method. If you choose to start a Trial Offer, you will automatically join the paid membership you have chosen at the end of the Trial Offer and you authorize JotDocs to charge your payment method a recurring monthly membership fee or annual membership fee, as applicable. If you wish to use additional Services beyond those included in the Trial Offer, you may be asked to separately purchase those Services or to upgrade to a paid membership prior to the end of the Trial Offer period.

JotDocs may automatically charge you at the end of the trial or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade an auto-renewing paid membership to a free account at any time.

To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, JotDocs will store and update (e.g. upon expiration) your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to automatically suspend your paid membership until your designated payment method can be charged again. Please note that it is your responsibility to maintain current credit card information on file with JotDocs.

2. Refund Policy

We want you to be 100% satisfied with our Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at support@jotdocs.com immediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services.

When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your JotDocs experience. All refund requests must be made within 30 days of purchase. If you wish to cancel an annual membership, you may request to receive a prorated refund for the remaining time which has not been used. In order to request for a refund relating to an annual membership, please email support@jotdocs.com.

3. Membership Termination

To terminate your membership, please contact our customer support by e-mail at support@jotdocs.com.

If you fail to provide a payment on time, JotDocs reserves the right to downgrade or terminate your membership without prior notice.

4. JotDocs is Not a Law Firm and Does Not Provide Legal Advice

JotDocs provides a platform for legal information and self-help. The information provided by JotDocs along with the content on our website related to legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of forms, or apply the law to the facts of your situation.

If you need legal advice for a specific problem, you should consult with licensed attorney. Neither JotDocs nor any Legal Information provided by JotDocs is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. As JotDocs is not a law firm, please note that any communications between you and JotDocs may not be protected as confidential information under the attorney-client privilege doctrine.

Your use of the Services does not create an attorney-client relationship between you and JotDocs, or between you and any JotDocs employee or representative. Unless you are otherwise represented by an attorney, you represent yourself in any legal matter you undertake through our Services.

5. Termination of Membership and Access Restriction

JotDocs reserves the right, in its sole discretion, to downgrade or terminate your access to the Services, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of the Services if you are not complying with these Terms, or if you are using the Services in a manner that would expose us to legal liability, disrupt the Services or disrupt others’ use of the Services.

JotDocs reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with notice. You agree that JotDocs will not be liable to you or to any third party for any modification, suspension, or discontinuance of your membership in the Services.

6. Ownership and Preservation of Your Documents

JotDocs does not claim ownership of any documents you either create or upload and store using our Services (“Documents”). You grant permission for JotDocs to use your Documents in connection with providing Services to you.

You acknowledge and agree that JotDocs may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of JotDocs, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that JotDocs has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.

7. Consent to Receive Emails

By creating an account, you agree that you may receive communications from JotDocs, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.

8. No Unlawful or Prohibited Use

You can only use our Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or offer by JotDocs to access or use our website or Services. By using our Services, you accept sole responsibility that you or any family member’s use of or access to our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, JotDocs reserves the right to refuse membership, or suspend or terminate your account immediately and without prior notice at our sole discretion.

The following are specifically excluded or prohibited:

Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by JotDocs in its sole discretion;

Use in connection with any legal matter involving an alleged violent crime;

Use in connection with any legal matter involving the laws of jurisdictions outside of the United States or its subdivisions;

Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel;

Use in connection with any legal matter that directly or indirectly involves JotDocs or any of its affiliates, directors, agents, employees, or other JotDocs service providers; or

Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer, agent or employee thereof has an adverse interest. For the purposes of this provision, “Program Sponsor” means any company, organization or affiliation that purchases or offers on behalf of its members or employees, a Rocket Lawyer legal plan through wholesale channels, retail channels or otherwise. Please see your Program Sponsor for additional restrictions.

You may not hack, “scrape” or “crawl” jotdocs.com whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information JotDocs has not intentionally made available to you on its website via purchased subscription. Your use of the JotDocs website does not entitle you to resell any JotDocs content without prior express written consent from JotDocs.

9. Links to Third Party Sites

JotDocs website may contain links to third party resources and businesses on the Internet, called here “links” or “Linked Sites.” Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. JotDocs does not sponsor and is not legally associated with any third party “linked sites.” JotDocs is not legally authorized to use any trade name, registered trademark, logo, official seal or copyrighted material that may appear in the link.

JotDocs does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. JotDocs is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any third party sites.

If you use any service provided on a Linked Site, (a) JotDocs will not be responsible for any act or omission of the third party, including the third party’s access to or use of your customer data and (b) JotDocs does not warrant or support any service provided by the third party.

10. Disclaimer of Representations and Liability

Please read this section carefully as it affects your rights

The information, software, products, and services made available through JotDocs may include inaccuracies or typographical errors. JotDocs and/or its suppliers may at any time make improvements or changes to our Services. Information received via JotDocs should not be relied upon for personal, medical, legal, or financial decisions. You should consult an appropriate professional for specific advice tailored to your situation. In short, your use of our Services is at your own risk.

To the fullest extent permitted by law, JotDocs makes no warranties, either express or implied, about the services. The services are provided “as is”. We also disclaim any warranties of merchantability, fitness for a particular purpose and non-infringement. Information and opinions received via the website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

To the fullest extent permitted by law, in no event will JotDocs, its affiliates, suppliers or distributors be liable for any indirect, special, incidental, punitive, exemplary or consequential damages or any loss of use, data, business, or profits, regardless of legal theory, whether or not JotDocs has been warned of the possibility of such damages, and even if a remedy fails of its essential purpose.

JotDocs’ aggregate liability for all claims relating to the services shall in no event exceed the amount paid by you to JotDocs for the 12 months preceding the services in question.

11. Release and Indemnity

On behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold JotDocs, your Program Sponsor and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Service. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to.

You agree to indemnify and hold JotDocs, your Program Sponsor and its affiliates and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.

12. Controlling Law

These Terms will be governed by Arizona law except for its conflicts of laws principles.

13. Entire Agreement

These Terms constitute the entire agreement between you and JotDocs with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.

14. Waiver, Severability and Assignment

JotDocs’ failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. JotDocs may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

15. Modifications

We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.